• Returns

  Our policy lasts 7 days. If 7 days have gone by since your purchase, or if the product has developed a fault due to misuse or negligence, unfortunately, we cannot offer you a refund or exchange.

• REFUNDS

  Product must be returned at buyer expenses in their original packaging and without any sign of usage at this address Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (the exact time for this Credit is dependent on the method of payment used).

• LATE OR MISSING REFUNDS

  If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@titaone.com.

• EXCHANGES

  We only replace items if they are defective or damaged in transit. If you need to exchange it for the same item, send us an email at support@titaone.com and we will guide you through the process.

• CHANGING YOUR MIND

  It happens! If you place an order and change your mind before it is shipped out, we may still be able to cancel the order. Please contact us immediately if this happens. Please note that order cancellations are subject to a cancellation fee of 3%. This is due to the fees that we incur to process your original order which are not refundabl